Services

  • Strategic & Operational Planning

    Confidis can guide your organization through the entire strategic planning process, from the development of mission and vision statements to completing an operational plan. We have extensive experience building consensus for the planning process at all levels, from board members to management and staff.

  • Palliative Care Startup & Operations

    Confidis can help with every aspect of creating a successful palliative care program, from service design to budgeting and staffing plans. The Confidis “real world” approach will help build a palliative service designed around your market’s unique features, with services tailored to support your agency’s business goals by creating a positive ROI for palliative care.

  • Hospice Census Growth & Market Analysis

    Our analysis skills include hospice and palliative market analysis, feasibility analysis and facility right-sizing and planning. In addition to helping clients to identify market opportunities, we can facilitate internal operational planning processes that grow your program census. We can help guide a plan that engages middle management and sets measurable goals for achievement with realistic timelines and reporting procedures.

  • Interim Management

    Sometimes succession plans fail and changes need to be made at a moment’s notice. Our experienced executive resources have led large and small organizations, and are available to step in on an interim basis to provide a steady hand in the most difficult of transition periods.

  • Affiliations, Mergers & Acquisitions

    Confidis experts have advised clients on potential hospice acquisitions or affiliations, and have supported the due diligence process in multiple regions of the U.S. For nonprofits, Confidis consultants have supported boards and executives through affiliations and horizontal integrations.

  • Process Improvement

    Real change takes time, focus and an active champion. Even when organizations know what needs to be done sometimes assessment reports will sit on a desk, either because leaders are short on time or lack buy-in from the people who need to effect change. Confidis can provide ongoing support for senior leadership in implementing change, whether by acting as the project manager or by mentoring existing staff.

  • Hospice Facility Right-Sizing

    Regulatory oversight of hospice inpatient care has had a chilling effect on the use of hospice facilities. Clients rely on us for frank and realistic advice about whether a market can sustain a hospice facility, and how best to utilize existing beds that struggle with low occupancy. Confidis has conducted numerous “right sizing” studies of existing facilities, helping providers adjust staffing and bed capacity while valuing such facilities as tangible symbols of service to a community.

  • Home Health

    Many home health providers are in “survival mode” due to Medicare rate cuts, growth of Medicare Advantage and staffing shortages. Confidis consultants can help with gaining operational efficiencies, including preparing for value-based purchasing. Hospices who are also home health providers have an opportunity to enhance patient care coordination with an effective palliative care program and assessment of hospice appropriateness at home health intake.

  • Executive Mentoring & Coaching

    Our team's decades of experience in managing and advising post-acute care providers gives us unique insight into the needs of provider executives. Mentorship is provided by former successful CEOs, who work with newly minted chief executives or leadership teams to provide a secure sounding board and a methodical process for building leadership skills and techniques.